Service & Upgrades

In-Warranty Service

Mike’s Tech Shop is an Apple Authorized Service Provider. We can perform all in-warranty repairs on your Macs, iPads, iPods and iPhones. Note: For iPhones we cannot repair screens due to requirements from Apple.

Out of Warranty Service

If your Mac has a problem and it’s out of warranty, no problem. Our Apple Certified Technicians will diagnose your problem and get it fixed quickly and affordably using genuine Apple parts.

Upgrades

Has your Mac been a little sluggish lately? Our memory and storage upgrades have been helping our customers get more out of their Macs since 2007.

Recycling

Have an old or non-working Mac, iDevice or other Apple product?
Mike’s Tech Shop can help you recycle it properly!
Feel free to drop off these items during business hours.

While we are happy to recycle Apple products, there are a few items we cannot accept :

– PC Laptops or Desktops
– Commercial Appliances
– Battery Backups (UPS)
– Alkaline Batteries
– Ink/Toner cartridges
– Printers/Scanners/Fax Machines
– CRT Monitors
– Software
– Any items that may present a health or safety hazard.

Recycling is intended for individuals only.
Bulk Apple electronics from businesses or organizations must get approval prior to drop off.

Memory Upgrades (RAM)

Beach ballin’? RAM helps reduce the spinning beach ball. If you’ve upgraded your operating system and applications since you bought your computer, you may need more RAM. We’ll help you figure out how much RAM is right for your Mac and perform the upgrade while you wait.

Storage Upgrades (Hard Drive)

Have you run out of storage space? You need a hard disk upgrade.
We have a variety of options including conventional platter drives, modern solid-state drives and hybrid drives. We’ll discuss your needs and find the right solution for you.

Our Technicians

Our technicians are graduates of the Apple Stores and bring expert knowledge gained through years of experience. Meet our terrific Apple Certified Repair Technicians:

Rubin

Rubin

Technical Service Manager

“Rubin” has been working with Macs professionally for over 15 years. Prior to joining Mike’s Tech Shop for it’s opening on Black Friday 2007, Rubin worked as a Mac Genius at the Apple Store at the Roosevelt Field Mall in Garden City, NY. Rubin also worked as a sales associate in the Mac department at J&R Computer World from 1996 through 2001. Rubin’ purchased his first Mac, a PowerMac 6100, in 1994. It came pre-loaded with Mac OS 7.1.2, but eventually upgraded all the way to Mac OS 9.2. It was love at first sight and he’s never used a Windows computer since.

Jessica

Jessica

Data Recovery Specialist

Jessica started as a technician for AT&T and learned how to root phones and “Hackintosh” during free time. When she bought her college MacBook at an Apple Store, a lead Genius saw her Hackintosh and offered her a job. After working at Apple, she became an Apple Certified Macintosh Technician. She fell in love with the Internet in 1996 and is still trying to find a way to marry it.

How can we help?
Help us understand your needs so we can help you get your Mac back on its feet.

Visit Us In Chelsea

120 West 20th Street New York, NY 10011 (between 6th and 7th Aves)

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Hours

Monday – Friday  9am – 7pm
Saturday  10am – 6pm
Sunday  10am – 6pm